Question 1

How much does cside cost and what plans are available?

Accepted Answer

cside has flexible pricing based on your website traffic. You can start with a free plan for $0 per month. This plan covers up to 5,000 pageviews. For more traffic, Business plans start at $99 per month for 100,000 pageviews. The prices go up to $149 for 150,000, $199 for 200,000, $299 for 300,000, and $499 for 500,000 pageviews. If your site gets over 500,000 monthly pageviews, you can look into custom Enterprise pricing. The Free plan has basic security features. Business plans offer advanced client-side protection and webhooks for alerts. The Enterprise plan offers several advanced features. It includes fraud detection and dedicated support. There is a 99.99% SLA guarantee. Additionally, it supports advanced integrations such as SSO, SIEM, and S3 bucket.

Question 2

What's included in cside's free plan?

Accepted Answer

The cside free plan is for websites with up to 5,000 monthly pageviews. It includes important security features. These features are malicious-domain notifications, script caching, and PCI DSS dashboard compliance for up to 5 scripts. You also get a CSP reporting endpoint. The plan offers 1 top-level domain, 2 payment pages, and 7 days of script history. Plus, you get email support. This plan is great for small businesses or developers who want to try cside's features.

Question 3

When should I upgrade from free to the Business plan?

Accepted Answer

You should consider upgrading to cside's Business plan if your monthly pageviews exceed 5,000, if you require a complete PCI compliance dashboard, need extended data retention, or seek advanced client-side security. The Business plan starts at $99 per month for 100,000 pageviews and increases with your traffic: $149 for 150,000, $199 for 200,000, $299 for 300,000, and up to $499 for 500,000 pageviews, and so forth.

Question 4

What security features does cside's Business plan include?

Accepted Answer

The cside Business Plan offers robust client-side protection, including e-skimming prevention, cryptojacking defense, and clickjacking safeguards. It features AI-driven script code analysis, the ability to roll back scripts, and options for custom script replacement. To enhance privacy, it identifies the exfiltration of cardholder data (CHD), personally identifiable information (PII), and protected health information (PHI). Additionally, the plan includes payment-page tamper detection, automated blocking of malicious scripts, and AI-generated justifications for compliance reporting.

Question 5

What makes cside's Enterprise plan different?

Accepted Answer

cside's Enterprise plan caters to websites with over 500,000 monthly pageviews and large organizations that require top-notch security and customization. This plan includes all the features of the Business plan, along with advanced fraud detection, device fingerprinting, crawler-based analysis, and custom domains and payment pages. You will benefit from a 99.99% service level agreement (SLA), a dedicated account manager, comprehensive implementation support, single sign-on (SSO), multi-team organization capabilities, and 90-day data retention. Additionally, you will receive dedicated support and advanced integrations, SIEM, and S3 bucket support.

Question 6

How does cside pricing compare based on website traffic?

Accepted Answer

cside offers a pricing structure that adjusts according to your website's actual usage, making it an affordable option for businesses of any size. You can start for free with up to 10,000 pageviews. After that, pricing is based on your traffic: $99 for 100,000 pageviews, $149 for 150,000, $199 for 200,000, $299 for 300,000, and $499 for 500,000 pageviews each month. If your site exceeds 500,000 pageviews, you can access custom Enterprise pricing with added features. This usage-based model ensures you only pay for what you need, unlike flat-rate security tools that charge the same amount regardless of your site's traffic.

Question 7

What PCI DSS compliance features are included in each cside plan?

Accepted Answer

All cside plans include PCI DSS dashboard compliance for requirements 6.4.3 and 11.6.1, script management and integrity monitoring, and CSP rule suggestions. Business and Enterprise plans add payment-page tamper detection, AI auto-justification and reporting, and automated malicious script blocking. Enterprise includes 90-day script history retention and audit logs, while Business offers 30-day retention, both essential for PCI compliance documentation.

Question 8

Can I get dedicated support with cside?

Accepted Answer

Support options differ by plan. All tiers offer email support for basic inquiries. The Enterprise plan from cside includes dedicated support, featuring a solutions engineer, a dedicated account manager, integration with Slack and Teams, comprehensive implementation assistance, and access to pre-release testing environments. Enterprise customers benefit from a 99.99% service level agreement (SLA) and priority support channels.

Question 9

What integrations and APIs does cside offer?

Accepted Answer

All Cside plans offer webhook notifications for basic integrations. Enterprise customers enjoy advanced features, such as Single Sign-On (SSO), S3 log push, full access to the cside API, and multi-team organization layers. These capabilities enable Enterprise customers to seamlessly integrate cside into their existing security infrastructure, SIEM systems, and workflow and compliance automation tools like Vanta and Drata.

Question 10

What payment methods does cside accept?

Accepted Answer

cside offers various payment options based on your plan. Business and Enterprise customers can pay by credit card or through AWS Marketplace for seamless billing integration. Additionally, Enterprise customers can choose ACH or bank transfer for larger accounts. The free plan does not require a payment method, allowing you to start right away.

Question 11

How many team members can access cside?

Accepted Answer

Cside's team access depends on the plan you choose. Free plans allow for one team member, while Business plans accommodate up to three team members. Enterprise plans provide unlimited teams and team members, along with multi-team organization layers to support complex structures. This makes the Enterprise plan perfect for large companies or agencies that manage multiple client accounts.

Question 12

What is client-side intelligence, and what use cases does it cover?

Accepted Answer

Client-side intelligence is the comprehensive analysis of everything happening in users' browsers, not just security threats, but all behavioral patterns, data flows, and interactions. Current use cases include fraud detection through device fingerprinting, chargeback prevention, ad fraud protection, malware detection, privacy monitoring, compliance monitoring, and user behavior analysis. As web browsers become more sophisticated computing environments, client-side intelligence will become the foundation for understanding and protecting the entire user experience ecosystem.

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